Shipping policy

Thank you for shopping with BradandCo! We deliver locally within South Africa only. Please review our shipping policy below.
1. Order Processing
Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).
Orders placed on weekends or holidays will begin processing on the next business day.
You will receive an order confirmation email once your order is received, and a second email with tracking information once it ships.
2. Shipping Methods & Delivery Times
We ship via [list your carriers, e.g., The Courier Guy, Uber package and bolt Package 
Shipping Method
Estimated Delivery Time*
Notes
Standard Shipping
5–10 business days
Most economical option
Expedited Shipping
2–5 business days
Faster delivery
*Delivery times are estimates and begin after the order has been processed and shipped. Delays may occur due to weather, carrier issues, or peak seasons.
3. Shipping Costs
Shipping costs are calculated at checkout based on package weight, dimensions, destination, and selected shipping method.
Free shipping is available on orders over R[900] within South Africa.
Remote or rural addresses may incur additional fees.
4. Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your package directly on the carrier’s website.
5. Shipping Restrictions
We deliver only within South Africa.
We cannot ship to P.O. Boxes (for certain carriers/methods) or certain restricted/prohibited items (check product pages).
Some products may have shipping limitations due to size, weight, or regulations.
6. Lost, Damaged, or Delayed Packages
If your package is lost or significantly delayed, please contact us within 14 working days of the estimated delivery date.
If your package arrives damaged, please take photos of the packaging and product and contact us within 14 working days of delivery. We will work with the carrier to resolve the issue (replacement or refund, as appropriate).
BradandCo is not responsible for delays caused by the carrier, incorrect address provided by the customer, or force majeure events.
7. Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer. Additional shipping fees may apply for re-delivery.
8. Contact Us
If you have any questions about shipping, please reach out:
Email: BradandCo13@gmail.com
Phone: 072 889 3054
Hours: Mon–Fri 08:00–17:00]
We’re happy to assist!